ACCESSIBILITY
GETTING TO AND AROUND OUR VENUES
Albert’s Shed Shrewsbury
Due to the current layout of our venue we do not have disabled access via the front door. We do have a fire escape that can be used as an entrance for motorised wheelchairs to access the ground floor level (to the left of the main door). As this is a fire escape it’s not usually open, please inform a member of door security or call us on 01743 241 124.
We also have a disabled toilet on the ground floor. Albert’s Loft (on the first floor) is not accessible by wheelchair.
For accessibility enquires, please use this form and a member of our team will answer you as soon as possible.
Albert’s Shed Southwater
We have motorised wheelchair access at the front door via a lift. There is also a disabled toilet on the ground floor by the stairs to the toilets. We also have a number of accessible tables, you can find out more via the link below.
VIEW THE SOUTHWATER TABLE PLAN
For accessibility enquires, please use this form and a member of our team will answer you as soon as possible.
Albert & Co Frankville
Due to the current layout of our venue we do not have disabled access via the front door. We do have a fire escape at the back of the building (see on Google Maps) that can be used as an entrance for motorised wheelchairs to access the ground floor level. As this is a fire escape it’s not usually open, please inform a member of door security or call us on 01743 341 641.
We also have a disabled toilet on the ground floor.
For accessibility enquires, please use this form and a member of our team will answer you as soon as possible.
Seating can be provided on request. If you have difficulty standing and queuing please use this form to arrange early entry.
Albert’s Shed Shrewsbury
There is accessible private car park opposite the venue and two Council-operated car parks nearby. There are toilets on the ground floor.
Albert’s Shed Southwater
There are a number of car parks near the venue, two are multi-story (with lifts) and one is on ground floor level. All car parks are a 5 minute walk from the venue.
If you’re only able to walk short distances we suggest getting dropped off a Loading Point B on this map (you will have to communicate with an operator and inform them that you are dropping off at Albert’s Shed). From there it’s a short walk to the venue. PLEASE NOTE: Do not leave your vehicle in this area as you WILL be clamped.
Albert & Co Frankville
Access by the front entrance is made up of 6 steps. Access via the back door/fire escape has a small incline. Due to the position of the front entrance on the main road, we recommend against dropping off here. Instead we suggest dropping off at the back door (see on Google Maps) and either ringing the buzzer for access or calling us on 01743 341 641.
There is limited parking nearby. The closest car park is Frankwell Quay (1 minute walk) or Frankwell Main (3 minute walk).
Albert’s Shed Shrewsbury
An accessible toilet is found on the ground floor at the back of the building on the bar side.
Albert’s Shed Southwater
An accessible toilet is found on the ground floor. From the entrance you’ll find the bar on the left hand side, after the bar there’s a doorway and then a 90 left hand bend. After turning the corner you’ll find the accessible toilet directly in front of you.
Please note, for non-accessible toilets you will need to climb two floors of step that are fairly steep. If you have trouble with steps, we suggest using the accessible toilet.
Albert & Co Frankville
From the front entrance you’ll see a bar in front on you. On the left hand side of the bar you’ll find an entrance way to the right. The accessible toilet will be on your left, and the female toilets will face you straight on.
Please note, the male toilets are up a flight of steep stairs, if you have trouble walking up stairs we suggest using the accessible toilet.
Given the nature of the venue, we would discourage customers from bringing assistance dogs with them during shows and busy periods. We do however offer an essential companion concession in these instances.
Customers with accessibility difficulties who need a full-time assistant in order to attend an event are eligible to purchase 2-for-1 tickets, in order to bring a personal assistant or carer to the event at no extra cost.
To apply for a 2-for-1 ticket, please book a standard entry ticket and then email proof of eligibility using this form. We accept the Access Card as proof of eligibility and will provide the stated assistant tickets for that card.
For general entry on non-ticketed events, please provide your Access Card as proof of eligibility and we will waver the cost of entry for the assistant.
For customers with difficulty accessing visual information, this website is designed to be accessible. You can also contact the venues by telephone from Tuesday to Sunday between 12pm and 5pm. Contact telephone number are as follows:
Albert’s Shed Shrewsbury Telephone Number is 01743 241 124
For customers with difficulty accessing audible information pre-visit feel free to use type talk to get in touch or any of the other communication methods via our website.
For all gig events at Albert’s Shed Music Venues, please book a standard entry ticket through this website and then send proof of entry via this form.
Any of the below are accepted, in addition, we will review an application without these forms of evidence on a case-by-case basis.
- Frontpage of DLA / PIP
- Frontpage of Attendance Allowance letter
- Evidence that registered severely sight impaired
- Recognised Assistance Dog ID card
Once your request has been received and approved we will email you back with further information as to how your personal assistant ticket will be issued.
If paying on the door, disabled customers will have to pay for entry but their personal assistant will not.
We currently do not offer any audio enhancement systems although this is something we are exploring along with means of improving access to performances for anyone with an access requirement including deaf and hard of hearing, learning disabilities and autism.
We welcome audience members who need to be in possession of medicines, food, or drink to manage a medical condition, or medical equipment. Please contact us if you have any concerns. In the event of a medical emergency, please contact either security or venue staff.
Table service is available to audience members with access requirements on request. Please ask a member of venue staff who will be happy to help.
We welcome all feedback, positive and negative in regard to our access provision so please let us know how we are doing by talking to one of our team
or, if preferred contact us via the form below.
